roadmates

Where Driver Connect

Privacy Policy

RoadMates.ca Privacy Policy

Last updated: 1/15/2026

RoadMates.ca (“we“, “us“, or “our“) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in compliance with:

  • Personal Information Protection Act (PIPA – British Columbia)
  • Personal Information Protection and Electronic Documents Act (PIPEDA – Canada)

This Privacy Policy applies to your use of RoadMates.ca (the “Platform”).

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name or username
  • Email address
  • Account login credentials
  • Profile information you choose to share
  • Communications with us or other users

1.2 Automatically Collected Information

When you use the Platform, we may automatically collect:

  • IP address
  • Device type, browser type, and operating system
  • Pages viewed and activity on the Platform
  • Date, time, and referring URLs

1.3 Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember user preferences
  • Analyze traffic and usage trends
  • Support advertising and promotional features

You may control cookies through your browser settings.

2. How We Use Personal Information

We use personal information to:

  • Provide, operate, and maintain the Platform
  • Create and manage user accounts
  • Enable community features and communication
  • Improve functionality, security, and user experience
  • Display advertisements and promotions
  • Communicate updates, notices, and support messages
  • Comply with legal and regulatory requirements

3. Advertising and Analytics

3.1 Advertising Partners

We may work with third-party advertisers or ad networks. These partners may use cookies or similar technologies to deliver relevant advertisements.

We do not sell personal information.

3.2 Analytics Services

We may use analytics tools (such as website traffic analytics) to understand how users interact with the Platform.

4. Disclosure of Personal Information

We may disclose personal information:

  • To service providers who assist in operating the Platform
  • To advertising or analytics partners (in aggregated or anonymized form where possible)
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of RoadMates.ca, users, or the public

5. Consent

By using the Platform, you consent to the collection, use, and disclosure of personal information as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

8. User Responsibilities

Users are responsible for:

  • Keeping account credentials confidential
  • Avoiding the sharing of sensitive personal or third-party information in public areas

9. Access and Correction

Under Canadian privacy laws, you have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate or incomplete information

Requests may be submitted using the contact information below.

10. International Data Transfers

Personal information may be stored or processed outside of Canada. In such cases, it may be subject to the laws of those jurisdictions.

11. Children’s Privacy

RoadMates.ca is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, contact us at:

Privacy Officer: Pardeap Sambi

Email: admin@roadmates.ca

End of Privacy Policy